Order Processing

How will I know I've successfully placed my order?
You will receive an Order Confirmation Email shortly after placing an order successfully. If you do not receive this email, please contact us at customercare@tsukuru.style.



Can I change my order information after placing the order?

If you would like to make any change to an order you have placed, please contact us as soon as possible at customercare@tsukuru.style.


When will my order be delivered?

We make every effort to ensure all orders will be shipped as soon as possible.

In general,

Hong Kong, Macau and Mainland China

Orders to Hong Kong will be delivered by SF Express.
Estimated delivery in 4-7 business days. *

Other countries / regions

Other worldwide orders will be delivered by FedEx Priority Service.
Estimated delivery time in 7-14 business days. *


* Please note that these estimates are based on standard shipping conditions and may be affected by factors such as weather, customs procedures and peak shipping seasons.